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My whole website is gone!

Hi my site is, I can log onto my website with this address and see everything. However, I logged onto my site via Portoliobox and my whole website has completely disappeared, no content at all, just white walls with my name at the top. I cannot make any changes or swap photos since it appears that I have to start from scratch, what a nightmare! Please help!
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Hello Cristie! I am happy to see you here. I believe you have sent us an email regarding this on January 26, 2020.  You have confirmed that we were able to resolve this by using the correct email address.  Do you need further assistance?