When connecting a domain name to a site, its DNS (Domain Name System) settings are changed. These changes can take between 24 and 48 hours to start working properly. This waiting period is called "propagation time" i.e. the time it takes for changes to update throughout the web. The exact timing depends on many factors and it falls outside of Portfoliobox's control.


Check your progress

If you've configured your domain correctly and your domain isn't working right away, there's nothing to worry about. The best course of action is to wait.

While you wait, you can check your domain's progress across the web by using whatsmydns.net. If you're still seeing an issue with your domain after 48 hours, you can contact our support team for assistance.